Software support services are generally technical support or break/fix services that are delivered for specific software products. These services include revenue derived from long-term technical-support contracts or pay-as-you-go, incident-based support.

Network Integration

Network integration is achieved through the use of a computer technique for condensing networks. The technique is such that it produces condensed networks which completely and accurately reflect the effect of the activities in the detailed network

Network Connected

Network connectivity refers to the extensive process of connecting various parts of a network to one another may be through the use of routers, switches and gateways, and the method of the process. Learn more in: Future Opportunities for Personalized Online Global Learning.


A stand-alone server provides an environment for deploying SCA modules in one server process. This server process includes, but is not limited to, an administrative console, a deployment target, the messaging support, the business process rules manager, and a Common Event Infrastructure server.